Privacy Policy

1. Introduction

Shri Radhe Financial Consultancy Services Private Limited ("Shri Radhe", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or submit an enquiry through our Contact Us page.

By using our website or voluntarily submitting your information, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

When you interact with our website, we may collect the following information:

• Personal Information: Your full name.
• Contact Information: Your mobile number and email address.
• Enquiry Information: Your selected loan category, financing requirements, message, and other information you voluntarily provide.
• Technical Information: Basic website access, browser, and usage information where necessary for website functionality, security, or maintenance.

We collect information that is reasonably necessary to respond to your enquiries and provide our services.

Please do not submit passwords, banking credentials, OTPs, or other highly sensitive information through our website contact form.

3. How We Use Your Information

The information you provide may be used to:

• Respond to your enquiries and questions.
• Contact you regarding your requested loan-related services.
• Understand your financing requirements and provide relevant guidance.
• Communicate updates relating to your enquiry.
• Maintain and improve our website's functionality and security.
• Comply with applicable legal and regulatory obligations.

We use your information for the purposes described in this policy and other purposes permitted by applicable law.

4. Our Commitment to Your Privacy

Your trust matters to us. We are committed to maintaining the confidentiality of your personal information.

Shri Radhe Financial Consultancy Services Private Limited does not sell, rent, trade, or share your personal information with third parties for their independent marketing or promotional purposes.

We do not provide your contact details to unrelated businesses for advertising, promotional mailing lists, or unsolicited marketing.

Your information is accessed only where reasonably necessary to handle your enquiry, operate and secure our website, or fulfil applicable legal obligations.

5. Sharing and Disclosure of Information

We respect your privacy and do not routinely share your personal information with third parties.

Information may be disclosed only in limited circumstances:

• Essential Service Providers: Limited information may be processed by authorised providers supporting essential website functions, such as hosting, security, or email delivery. Such processing should be limited to what is necessary to provide the relevant service.
• Legal Obligations: Information may be disclosed when required by applicable law, a valid legal process, or a competent governmental or regulatory authority.
• Security and Legal Protection: Information may be processed or disclosed where reasonably necessary to investigate fraud, address security incidents, or protect our legal rights.

We will not forward your personal information to a bank, NBFC, or another lending institution for a loan enquiry without an appropriate lawful basis and consent where required.

If you request assistance with a loan application that requires your information to be shared with a lender, we will explain the relevant purpose and seek the necessary authorisation or consent, as applicable.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, and misuse.

Access to personal information is restricted to authorised individuals who require it for legitimate business purposes.

Although we make reasonable efforts to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide requested assistance, maintain relevant business records, and comply with applicable legal obligations.

When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable retention requirements.

8. Cookies and Website Technologies

Our website may use essential cookies or similar technologies to support functionality, security, and performance.

If analytics, advertising, or other non-essential tracking technologies are introduced, we will provide appropriate disclosures and obtain consent where required by applicable law.

You may also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. Third-Party Websites

Our website may contain links to external websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage visitors to review the privacy policies of external websites before sharing personal information with them.

10. Your Privacy Rights

Subject to applicable law, you may contact us to:

• Request information about the personal data you have provided.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally permissible.
• Withdraw consent where processing is based on consent.
• Raise a privacy-related concern or grievance.

We will review and respond to requests in accordance with applicable law. Certain information may need to be retained to meet legal obligations or address legitimate legal requirements.

11. Children's Privacy

Our website and services are intended for individuals legally eligible to use the relevant financial services.

We do not knowingly collect children's personal information in circumstances where such collection is prohibited by applicable law. If we become aware of unlawful collection, we will take appropriate steps to address it.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any revised policy will be published on this page with an updated revision date. Visitors are encouraged to review this page periodically.

13. Contact Information

For questions, requests, or grievances relating to this Privacy Policy or the handling of your personal information, please contact us using the details below.

Legal Business Name: Shri Radhe Financial Consultancy Services Private Limited

GSTIN: 09ABOCS3474J1ZN

Business Address:
D-65, 1st Floor, Sector-2, Noida, Gautam Buddha Nagar, Uttar Pradesh, 201301

Email: support@srfinancial.in

Subject Line: Privacy Policy – Data Request

We will review your request and respond within the period required under applicable law.